In part 3 of this 3 part series, we will discuss soft skills #5 – Problem Solving/Critical Thinking and skill #6 – Professionalism.

Soft Skill #5: Problem Solving & Critical Thinking
The activities in this section focus on learning how to solve problems in a variety of ways in the workplace. Participants will hear about how to properly tell the difference among criticism, praise, and feedback and reacting appropriately. The section will also review strategies for making ethical decisions, solving problems on a team with others, and learning how to take into account others’ perceptions when assessing actions or statements in the workplace.

Soft Skill #6: Professionalism
The activities in this section focus on each of the five individual soft skills presented in this publication (communication, enthusiasm/attitude, teamwork, networking, and problem solving/critical thinking), but in a broader framework. This is because professionalism, is not one skill but the blending and integration of a variety of skills.