In part 1 of this 3 part series, we will discuss soft skills #1 – Communication and soft skill #2 – Enthusiasm and Attitude.
Soft Skill #1 – Communication – The activities in this section will not only help participants practice and recognize how they provide information to others, but also help them consider how others may prefer to receive information. It is important to reinforce with participants that communication skills involve give and take — and they can, indeed, be learned and strengthened over time.
Soft Skill #2 – Enthusiasm and Attitude– The activities in this section seek to teach participants about the importance of enthusiasm and a positive attitude in the workplace. Participants will hear strategies for turning negative thinking into positive thinking and displaying and discussing enthusiasm during an interview and on the job.